Assessment & Certification Policy
Document No: PMS-POL-003 | Version 2.0 | Effective: February 2026
Purpose
This policy establishes the framework for fair, transparent, and consistent assessment and certification processes. It ensures that participant learning is accurately evaluated and certifications are awarded based on demonstrated competence and achievement of learning objectives.
Assessment Methodology
Formative Assessment
Ongoing assessment during training to monitor learning progress and provide feedback
Summative Assessment
End-of-course evaluation to measure overall learning achievement
Competency-Based Assessment
Practical demonstration of skills and application of knowledge
Self & Peer Assessment
Reflective evaluation to enhance learning outcomes
Assessment Criteria & Standards
Certification Requirements
To receive a Professional Certificate from PMS, participants must meet the following requirements:
Re-Assessment & Appeals Process
Re-Assessment
Participants who do not meet the passing criteria are entitled to one re-assessment opportunity within 30 days, subject to:
- • Written request submitted within 7 days of receiving results
- • Completion of additional preparation as recommended
- • Payment of re-assessment fee (if applicable)
Appeals Process
Participants may appeal assessment decisions within 14 days by:
- • Submitting a written appeal with supporting rationale
- • Requesting review by an independent assessor
- • Attending an appeal hearing if required
Certificate Issuance & Verification
Document Owner: Training Director, People Management Services Ltd
Review Cycle: Annual
Last Reviewed: February 2026