Trainer Competency Policy
Document No: PMS-POL-004 | Version 2.0 | Effective: February 2026
Purpose
This policy ensures all trainers engaged by PMS possess the required qualifications, skills, and competencies to deliver high-quality training programs. It establishes standards for trainer selection, evaluation, and continuous professional development.
Competency Framework
Educational Qualifications
Minimum Master's degree in relevant field or equivalent professional qualifications
Professional Experience
Minimum 5 years industry experience in the subject matter area
Training Certification
Certified train-the-trainer qualification or equivalent pedagogy training
Continuous Development
Annual CPD requirement of minimum 20 hours in relevant areas
Selection Criteria
All trainers must demonstrate:
- Deep subject matter expertise in assigned training areas
- Proven track record of successful training delivery
- Excellent communication and presentation skills
- Ability to engage diverse audiences effectively
- Understanding of adult learning principles
- Adaptability to different learning styles and needs
- Commitment to continuous improvement
- Professionalism and ethical conduct
Trainer Evaluation Process
Initial Assessment
Credential verification, demo session, and interview process before engagement
Participant Feedback
Post-training evaluations collected and analyzed for every program
Observation Reviews
Periodic observation of training delivery by quality team
Annual Review
Comprehensive annual performance review with CPD verification
Performance Standards
Approved by
HR & Training Director
Review Date
February 2027